Shipping policy
Shipping Information
At Glouglou, all products are made to order. This means your item is created specifically for you after your order is placed.
We work with trusted production partners to create and ship your products. Production and delivery times may vary depending on the product type and your location.
Processing Time
Orders usually require time for production before they are shipped. Production times can vary depending on the product and order volume.
Once your order has been produced and shipped, you will receive a shipping confirmation email with tracking information when available.
Delivery Times
Delivery times depend on your location and the product ordered.
Estimated delivery times are provided during checkout and may vary due to:
- production times,
- shipping carrier delays,
- holidays,
- customs procedures.
Please note that delivery times are estimates and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout and depend on the products ordered and the delivery destination.
Customs and Import Fees
Customers are responsible for any customs duties, taxes, or additional fees that may apply to their order.
Order Tracking
When tracking information is available, you will receive it by email after your order has shipped.
Contact Us
If you have any questions about your order or shipping, please contact us at:
theglougloushop@gmail.com